About The Ballantyne Hotel & Lodge®
The Ballantyne Hotel & Lodge® welcomes guests with endless leisure and recreational offerings in a beautiful setting. Please review some useful information below or contact our concierge with any questions in advance of your stay at (704) 248-4055 or by email [email protected]. The Ballantyne™ is a member of Marriott’s Luxury Collection and guests enjoy Marriott Bonvoy™ rewards.
Photography Policy
The Ballantyne™ Hotel is private property and maintains a strict policy against the use of its hotel grounds (all interior spaces, exterior grounds, etc..) for unauthorized professional or commercial photography/videography purposes.
Information
- Marriott Bonvoy™ Loyalty Program
- Complimentary valet and self - parking
- 21 and over hotel registration policy
- 3 day cancellation policy unless rate has an alternate policy indicated
- Check - in is at 4pm and check - out is noon
- No show fees of one night's room and tax applies unless the reservation is pre-paid non-refundable where full stay charge will apply
- Early departure fee of one night's room
- Late Check Out Charge: After noon until 2 pm a $50 fee will be charged; from 2 pm - 4 pm a $100 fee will be charged and after 4pm one night's room and tax will be charged
- Large vehicle parking with advance notice
- Pets are not permitted, assistance dogs allowed with advance notice
- Internet access complimentary up to three devices and $5.95 for premium up to six devices
- Complimentary coffee in the lobby from 6 a.m. - 11 a.m.
- Afternoon tea
- Seasonal events
- Dry cleaning
- Cabana Rentals (Seasonal)
- Shoe shine
- Gift cards
- Meeting and event management
- Accessible rooms and areas and pool lift available
- Non - smoking hotel with designated outdoor smoking areas
- No lifeguard on duty, swim at your own risk